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Customer Business Analyst

Detalles de la oferta

.DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character. We're the world's leading premium alcohol company.Our brands are industry icons and our success is thanks to the strength of our people, in every role. It's why we trust them with our legacy.And it's why we reward them with the career-defining opportunities that they deserve.Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world's very best people.Feel inspired? Then this may be the opportunity for you.Digital & Technology is significantly revising its operating model with main objectives to improve value for Diageo business via enhanced strategic capabilities, simple workflow of tasks translated in teams that have clear ownership of deliverables along the value chain.Customer Value Stream team will be leading the strategy, design, delivery, implementation and support of various Commercial products.Our ambition is to be the digital leader in our industry and the D&T Customer Business Analyst plays a crucial role in making this a reality in partnership with our digital, marketing, and commercial teams.Key responsibilitiesConduct Market Discovery and thoroughly document business requirements in digestible formats.Translate Discovery features into a prioritised roadmap, well-defined product requirements including epics, user stories, and acceptance test criteria.Collaborate with multi-functional teams including marketing, ecommerce, architecture, designers, product owners, data, and analytics to ensure a suitable customer approach solution is agreed upon.Handle and run requirements workshops with Business and IT Key partners.Translate requirements into user stories or specifications that can be worked on by developers.Maintain backlog of requirements and ensure requirements meet the product's definition of ready.Present the requirements to large audiences and be prepared for Q&A.Understand the end-to-end solution (technology, data, process) and be able to demonstrate to key partners.Challenge the status quo and work towards standardisation.Maintain the Product backlog in Agile Management Software (Jira, Azure Dev Ops).Ability to own projects and work with global teams.Lead the business use cases for the data and analytics workstream from envisioning through the analytics product delivery lifecycle.Skills requiredDigital, Marketing Technology, and Analytics solutions for websites knowledge is preferred.Agile experience desired including previous use of JIRA, Azure Dev Ops.Preferred knowledge of marketing data for performance management (i.E., Google Analytics, Salesforce Marketing Cloud, learning platforms, advertising performance, customer behaviour).Client-ready presentations via PowerPoint.LEAN SIX SIGMA accreditation preferred


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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