.Regal Rexnord Corporation (RRX) is approximately a $5B publicly traded global manufacturer of electric motors and controls, electrical components and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others.
Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users.
The company has approximately 29,000 global associates with significant operations in the US, Mexico, Europe, China, and India.
Regal Rexnord Corporation is the result of a merger between Regal Beloit Corporation and Rexnord's PMC business which was completed in 2021.
The headquarters for Regal Rexnord is located in Beloit, WI with an executive satellite office in Rosemont, IL.You may not know it, but Regal Rexnord impacts your life every day.
Our products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing.Our business purpose is to create a better tomorrow by energy-efficiently converting power into motion.
For us, this means creating innovative solutions while focused on both customer needs and our commitment to sustainability.
Join our team to create a better tomorrow together!Position Summary:Advances the customer experience through direct handling on assigned accounts involving navigation activities connected to forecasting, scheduling, quality, pricing and warranty.Major Responsibilities:- Ensures that customer questions and problems are addressed in a satisfactory and timely manner with adherence to customer specifications.
Ensures continuous specifications.
Ensures continuous improvement and customer care quality metrics are met.- Ensure quotes provided to customers are accurate and consistent.
Ensures appropriate follow up with customers.- Resolves complex customer concerns.- Provides warranty customer support.
Works with sales team and customers directly to bring issues to resolution.
Balances customer satisfaction and cost within boundaries of warranty policy.- Provide direction to account managers (inclusive or key and executive account stakeholders) on appropriate methods for product pricing, sourcing and distribution.
Calls upon specific accounts assigned.Regal Rexnord is an Equal Opportunity and Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law.
Regal Rexnord is committed to a diverse and inclusive workforce