Customer Care Coordinator

Job Description - Customer Care Coordinator (00972X)Customer Care Coordinator - 00972XAre you passionate about leading and transforming teams while ensuring exceptional customer experiences? We are looking for a talented and motivated candidate to join our team as a Customer Care Coordinator.Responsibilities:Point of contact for order management issues and escalationsOrder EntryTransactional/offshore offer knowledgeCommunicate issues, identify process gaps, and/or improvements with the teamCommercial Team, Local Logistics and Supply Chain planning direct contactFollow up closely on delivery scheduleDaily follow up to KPIsQualifications:Ability to adjust to new situations and challenges.Strong verbal and written communication skillsAble to deal with stressful situations & multiple conflicting prioritiesFluent in English, both verbal and written, is required#J-18808-Ljbffr