Customer Care Supervisor

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.
Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT).
RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.Job SummaryThe care supervisor will build a strong team and shape staff behaviors to accomplish desired results.
You will play a collaborative role in growing and implementing standards and processes.
You will deliver reports and constant communication.Key ResponsibilitiesBuild and manage a strong team.Shape staff behaviors to accomplish desired results.Collaborate in growing and implementing standards and processes.Deliver reports and maintain constant communication.QualificationsTo ensure success, you need to employ prudence and tact in interacting with others and be focused on customer and staff retention.
Preferred candidates are able to perform to a high level of accuracy, and are meticulous and organized.#J-18808-Ljbffr