Customer Development And Experience Manager

This position focuses on enhancing customer relationships and driving sales performance while ensuring a high level of customer satisfaction.

**Key Responsibilities**
- **Customer Insights**: Collect and analyze customer feedback and data to inform strategies for both development and experience enhancements.
- **Sales Strategy**: Implement sales strategies that focus on customer needs, aiming to drive revenue through upselling and cross-selling opportunities.
- **Customer Journey Mapping**: Analyze the entire customer journey to identify touchpoints and improve the overall experience.
- **Cross-Functional Collaboration**: Work closely with marketing, sales, product development, and customer service teams to ensure a cohesive approach to customer engagement.
- **Performance Metrics**: Establish and monitor KPIs
- **Problem Solving**: Address and resolve customer issues promptly to enhance satisfaction and retention.

Skills and Qualifications
- Customer-Centric Approach
- Strong Communication Skills
- Analytical Mindset
- Problem-Solving Skills

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $72,000.00 - $78,000.00 al mes

Beneficios:

- Seguro de gastos médicos
- Seguro de vida

Tipo de jornada:

- Diurno

Escolaridad:

- Licenciatura terminada (Obligatorio)

Lugar de trabajo: Empleo presencial