Customer Excellence Manager - Urgently Hiring!

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day.If you love challenging the status quo, join our community of over 50,000 pioneers around the globe.Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong.All to leave your mark for more sustainable growth.Dare to make an impact?YOUR ROLEStrives for efficient execution of Customer Service activities within the regionDevelops, manages and completes regional CS projects that contribute to service levels, business growth, efficiencies within the regionMeasures the adherence of CS teams to CS strategic vision, working processes, business standards, CS KPIs, cost management Identifies and implements improvement plans as required regionallyLeads CPFR team, to guarantee service levelsProvides support to improve cross-functional / departmental working as well as efficiency and service level optimizationDelivers high level service and improves planning accuracySystematicaly develops Teams and Talent in respective Customer Service organisationYOUR SKILLSExperience working in logistics, with a wide knowledge among supply chain of at least 10 years, requiredExperience leading CPFR Teams, working with Walmart, Chedarui, and similar Advanced english neededExperience in leadership roles, handling large teamsKnowledge in supply planning, demand planning, logistics, neededAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences.We believe the uniqueness of all our employees is the power in us.Become part of the team and bring your uniqueness to us!We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.