Customer Experience Assurance Specialist

.With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.**Note: This position is office-based and does require you to work from OpenTable's office located in Mexico City.****The Role**:As a Customer Experience Assurance Specialist, you will play a crucial role in ensuring our customers receive high-quality service and have a positive experience throughout their interactions with OpenTable's products and services. This individual is passionate about exceptional customer experiences and will provide valuable insights to drive continuous improvements