Customer Experience Intern

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etcYou will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues.
You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.Key ResponsibilitiesProcessing Returns, claims, Free of charge ordersOrder entry process, including audit, update & release of lines/orders according to customer's requests.Customer InvoicingDeliver Forecast ReportsAdministrative SupportOrder Processing for Software, follow up, generation of licenses & invoicingYou must have- Active student or no more than 06 months of graduated, bachelors in Trade and Business- Fluent English- RFC- Availability to cover full time monday to fridayAdditional Information- ** JOB ID**:HRD908336- ** Category**:Customer Experience- ** Location**:Av.
Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico- Nonexempt