.At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.Dow has a great opportunity as Customer Manager based in Mexico (MEX).Responsible for revenue growth and customer experience for medium to large-sized customers, including new business development, time and territory management, sales tools and analytics utilization, product knowledge and relationship management. The role will be aligned geographically, by markets and product portfolio within a business and involves a high degree of collaboration, communication and cooperation.ResponsibilitiesManages account portfolio and prepares and implements sales plans.Leads and coordinates customer relationships working to understand customer needs and identify potential new clients.Input information in CRM and SmartPrice providing the required documentation aligned to the Dow sales processes.Manages Sales Contracts following Dow guidelines and legal requirements according to each region and country.Develops and executes sales and marketing plans delivering business goals of volume and value.Collects and utilizes market intelligence to shape sales/marketing plan.Leads and conducts negotiations and implements price changes and strategies.Collaborates with other functions and stakeholders to deliver CX results.QualificationsFluency in English.Strong written and verbal communication skills.Minimum five years' experience in technical/sales/commercial related positions.IMPORTANT: We do not offer domestic or international relocation assistance for Dow jobs like this position.Do not forget to attach your resume in English.Benefits – What Dow offers youWe invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.Here are just a few highlights of what you would be offered as a Dow employee:Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...When you need it
