Customer Ops Coordinator

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.Description and RequirementsThe Customer Ops Coordinator is responsible for supporting Lenovo customers (Large Enterprise Direct, Mid-Market, Small/Medium Business, Business Partner, Consumer) in a variety of areas including:Order management (order entry processing, changes on orders, returns management, disputes, etc.)Backlog Management, pulling of and analyzing reports, customer contact, ship support, and working with execution on build requirements/shipmentPricing/contracts monitoring and processingCreation and maintenance of Customer Master RecordsAdditional Locations: Mexico - Nuevo León - MonterreyIf you require an accommodation to complete this application, please contact ******.#J-18808-Ljbffr