Customer Quality Engineer Calidad · Autoliv Aguascalientes

Customer Quality EngineerWhat you'll do:Provide proper follow up to all quality issues related to the customer by leading the multidisciplinary team.Coordinate all activities to ensure customer satisfaction meets expectations.Drive multidisciplinary team to problem resolutions.Promote customer standpoint at plant level.Promote continuous improvement and zero defects culture.Customer satisfaction 8D's response on time.PPAP approval and proper documentation in the systems.Primary contact for external quality issues.Communicate customer claims to the plant.Team leader for customer 8D's.Validate CA's effectiveness to prevent reoccurrence.Responsible for monitoring the customer scorecard.Provide response to the customer.Coordinate external sorting activities.Obtain PPAP approval for engineering changes.Update and monitor customer portals.Lead customer visits related to quality items.What is required:Bachelor's degree.Microsoft Office.Customer portals (desirable).Problem-solving skills.Leadership.Effective communication.Administration.What's in it for you:
- Attractive compensation package.
- Recognition awards, company events, family events, university discount options, and many more perks.
- Gender Pay Equality.Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.#J-18808-Ljbffr