Your tasks
- Customer interface on quality topics for the assigned projects focus on customer satisfaction and quality first mindset.
- Update and maintain proper knowledge of customer specific requirements.
- Implement and ensure compliance described in international standards such as IATF 16949 and VDA and conformity of standards defined by the Continental Quality System.
- Follow up on customer audits.
- Leading customer quality issues, handling and report (8D / A3).
- Organize and lead the problem-solving and track the improvement implementation.
- Ensure quality standards are being met throughout the entire production process, toward no defect, no escape to customer.
- Problem-solving with cross-function team and central quality
- Lead/assistant to coordinate internal quality improvement projects.
- Participate in developing FMEA, Control Plan, Work Instruction
**Profile**:
- Bachelor's degree in engineering
- Experience as Customer Service is mandatory.
- Communication and Presentation Skills
- 3+ years of working experience in manufacturing and working knowledge of Quality Systems
- Problem Solving knowledge such as 8D, A3 methodology.
- Control Plan, FMEA, Process Flow, SPC, MSA (GR&R)
- Advanced English
- ISO IATF 16949, Core Tools and VDA 6.3
- Statistical tools
- Willing to travel sporadically
**Offer**:
In Continental we are committed to an inclusive and non-discriminatory culture, we will never require a HIV or pregnancy test as a part of our selection process.
LI-CE2
About us
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes.
Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte.
En 2022, Continental generó ventas por 39 400 millones de euros y actualmente emplea a unas 200 000 personas en 57 países y mercados.
El sector del grupo ContiTech desarrolla y fabrica, por ejemplo, productos y sistemas de materiales cruzados, respetuosos con el medioambiente e inteligentes para la industria automotriz, ingeniería ferroviaria, minería, agricultura y otras industrias clave.
Guiados por la visión de «soluciones inteligentes y sostenibles más allá de los productos de caucho», este sector del grupo se apoya en su vasto conocimiento de la industria y los materiales para abrir nuevas oportunidades de negocio mediante la combinación de diferentes materiales con componentes electrónicos y servicios individuales.
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**Keyfacts**:
Job ID
**REF50912O**
Field of work
**Quality**
Location
**San Luis Potosí - Contitechí**
Leadership level
**Leading Self**
Job flexibility
**Onsite Job**
- Contact
- **Cristina Escalona**
- Legal Entity
- **ContiTech Mexicana, S.A. de C.V.