.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.Jnj.Com/.For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.At Johnson & Johnson, we all belong.We are searching for the best talent for CUSTOMER QUALITY ENGINEER I (24 Months) to be in Juarez, Chihuahua in Independencia plant.Purpose: To provide support to customer complaint investigation and analysis process for the Ethicon Franchise.You will be responsible for:Follow all company safety policies and other safety precautions within the work area Compliance with safety policies and procedures.Follow J&J and Ethicon Franchise Records Management Policies for Convenience Information.Records Retention Schedules, Training and Education, Document Hold Notices.Records Cleanout, Inactive Records and Information Management, Vital Records, and third-party vendor if applicable.Responsible for following and administering QSR policies and procedures, and ISO Standards.If assigned as department records coordinator responsibilities per applicable procedures.Compliance with Environmental Management System(EMS) and Good Lab Practices(GLP).Responsible for communicating business related issues or opportunities to next management level.For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.Performs other duties assigned as needed.Ensures timely reporting of Product Investigations, MDR's, Weekly/Monthly reports and Product Investigation status update is current in the network
