Customer Quality Engineer Manager

**Key Job Responsibilities**:

- Promote compliance with security standards in their area of influence and/or responsibility.
- Monitoring of PR's, 8D's, and Status by QR's to meet internal and customer requirements.
- Ensure customer protection and updating of the daily report in the event of quality failures.
- Support in the start-up meeting according to attendance requirements, daily and pending agenda review.
- Follow-up of material returned by QR or RMA from Internal Customers. Ensure delivery of material to manufacturing.
- Monitor scorecard or equivalent PPM's, QR and Concern for customers.
- Coordinate audits of actions related to action plans, PR and customer failures on the floor.
- Update and analysis of information for VPRS, GWC and special presentations.
- Coordinate sorting/reworks and campaigns at customer location required.
- Generation, monitoring and control of Purchase Orders to support soring or representation services in the customer locations.

**Key Performance Indicators**:

- Score Card with customer in green status.
- GWC, Fast response updated.
- VPRS updated and completed within 30 days.
- PPM's and WC according with YTD goal.