Customer Relations (Bilingue)

**Descripción y detalle de las actividades**- Provides support to the Sales department. - Answer General, Customer Relations, and Sales phone lines; assisting callers with inquiries. Manage Sales inquiry mailbox in Microsoft Excel; respond to inquiries ina timely manner. Assist with order, quote, and shipping information data entry requests when needed. Follow up on active orders as requested to address any production or shipping concerns. Coordinate with logistics team to ensure products ship as instructed by sales team. Coordinate and schedule meetings for the Sales team- Contact the customer or freight carrier on the sales team's behalf to obtain shipping information and/or details if needed. Prepare various sales, logistics and production reports. Update customers directly on orders statuses when needed. Follow up on graphics inquiries with the customers. Account Management of small to medium key accounts. Assist team with day-to-day administration- Assist with other departments when needed**Experiência y requisitos**- Skills: - Excellent organizational, planning and prioritization COMPUTER SKILL excellent customer service Problem solving- Fluent in written and spoken Englis work in a team environment work productively in team assignmentsVisa Vigente**Organización**- Mam de la Frontera, S.A. de C.V.**Giro**- Maquiladora (Export.)**Actividad principal**- Maquila, shelter**Número de empleados**- 8000**Número de vacantes** 1**Área** Atención a Clientes**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Carrera Profesional**Sexo** Indistinto