Customer Relations

PURPOSE: Provides support to the Sales department.- Answer General, Customer Relations, and Sales phone lines; assisting callers with inquiries.- Manage Sales inquiry mailbox in Microsoft Excel; respond to inquiries ina timely manner.- Assist with order, quote, and shipping information data entry requests when needed.- Follow up on active orders as requested to address any production or shipping concerns.- Coordinate with logistics team to ensure products ship as instructed by sales team.- Coordinate and schedule meetings for the Sales team- Contact the customer or freight carrier on the sales team's behalf to obtain shipping information and/or details if needed.- Prepare various sales, logistics and production reports.- Update customers directly on orders statuses when needed.- Follow up on graphics inquiries with the customers.- Account Management of small to medium key accounts.- Assist team with day-to-day administration- Assist with other departments when needed**Skills**:- Excellent organizational, planning and prioritization COMPUTER SKILL excellent customer service Problem solving- Fluent in written and spoken Englis work in a team environment work productively in team assignmentsLanguages: English : 80%**Visa Vigente**Tipo de puesto: Tiempo completoSalario: $900.00 - $1,000.00 al díaHorario:- DiurnoPregunta(s) de postulación:- Cuenta con visa vigente?- Cual es su nível de Inglés?Experiência:- Customer Relations: 1 año (Deseable)- Preparar diversos informes de ventas, logística y producción: 1 año (Deseable)