Customer Relations Rep Iii - Intl

SUMMARY**Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; ** **has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.**KEY ACCOUNTABILITIES- **Take customer orders either directly from customers or account managers.**:- **Place orders on a timely basis for purchases of materials and supplies to be used in production.**:- **Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.**:- **Process purchase orders, coordinate account credits, and maintain customer data.**:- **Work with production staff and utilize KIWI system to achieve on-time customer deliveries.**- **LAE or similar**:- **Experience working in a manufacturing environment**:- **Computer data-entry experience**:- **Experience in the corrugated box industry**- **Entry level through 5 years of customer relations experience.****PREFERRED COMPETENCIES**- **Customer Focus**:- **Action Oriented**:- **Integrity and Trust**:- **Perseverance**:- **Composure