Full Time | San Luis Potosi, MX**Innovate with Benchmark Digital as a****Customer Relationship Management Associate****Responsibilities**- Support Leadership team to get customer satisfaction and growth among a portfolio of customers- Support drafting business requirement documentation for project specifications related to business analysis- Develop understanding of clients' operations and systems- Supporting Unit Leads with administrative tasks for customers- Collaborate with internal teams to build and delivery customer expectationsEducation- Bachelor's degree (B.A./B.S.)
in administrative fields, Marketing, Public Relations, or similar.Qualifications & Experience- 2+ years relevant experience, highly desired- Results-driven mentality, with a bias for speed, action, and continuous improvement- PowerPoint skills and experience with Excel preferred- Adaptability, able to work on a fast pace and multitasking environment- Proficient English skills spoken and written- Exceptional listening, communication, and presentation skills, highly organized, collaborative and detail oriented- Empathetic, positive attitude with a desire to help our team to support customer needs**Benchmark Digital Benefits**We offer all our full-time employees a competitive package of compensation and benefits, including:- Vacations during your first year!- Company-sponsored group healthcare and life insurance plans- Friendly, diverse, inclusive, and welcoming work atmosphere.- Team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.- Flexible work model, work from home or the office!
(Not remote)**About Benchmark Digital Partners**Are you ready to innovate the future?
At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions!
From our incredible team members & leadership and the collaborative spirit of our subscribers and partners, to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Digital Partners means using your skills to develop fresh ideas and initiatives.
Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed the expectations of our customers.Over 1.5 million users trust Benchmark ESG TM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.We work with incredible Worldwide brands like General Electric and Whirlpool among many others that trust our solutions & services!Questions about the position?
Please contact our HR Mexico Team at