Confidencial is Expanding Confidencial Possibility by combining the imaginations of people with the intelligence of machines. Our brand promise supports the company--ll be working as part of the Latin America Customer Care team. You will be partnering with stakeholders to help our customers achieve their desired outcomes and productivity goals to enhance their supply chain Importante empresa with Confidencial.This is not just a job. Our mission is:Building and preserving trustable relationships with key customers and an ongoing level of engagement Overseeing the relationship with internal and rnal stakeholders Resolving customer complaints quickly and efficiently Meeting with managers in the organization to plan strategically Understanding key customer needs and addressing these Conducting business reviews using tools and reports Knowing your competition and strategizing accordingly Maintaining a positive attitucused on customer satisfaction Dealing with customer requests and troubleshooting problemsThe Customer Relationship Manager will constantly identify opportunities to grow the positive relationships with our Customers.An outstanding Customer Relationship Manager will work closelywith Sales and Accounts Managers to ensure that all staff preserves relationships with clients and is a team player with leadership skills.You are comfortable jumping in with no hand holding, you create & own the role--POSITION REQUIREMENTS--:Degree in Business Management or equivalent Importante empresa English Advanced Well-developed analytical and critical thinking skills Good understanding of end2end supply chain with ability to collaborate within the organization at all levels Executive presence, capability to present and communicate with senior leadership in RA and customer Entrepreneurial mindset, ability to seek opportunities to deliver new valur the organization Design mindset with ability to translate data into concepts to showcase & execute initiatives Problem solving, decision making and judgment, embedding identified best global practices into the regional scope Excellent communication and interpersonal skills Cross cultural intelligence, ability to operate in different cultural settings -Can-do- attitude, agile in execution Critique and self-critique Situational awareness Sound leadership & -followership- capabilities Ability to meet deadlines Stress managementLI-RG01LI-Hybrid
