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**Customer Replenishment Planner - Mexico**At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior, and teamwork.
We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years.
**Basic Responsibilities of the Position Include**:The Customer Replenishment Planners at Hamilton Beach Brands are the front line of our business-to-business customer service team working with Wal Mart US.
As such, they are responsible for:- Creating and modifying sales orders in our ERP system- Determining stock availability by analyzing planned and projected inventory levels in comparison to customers' forecasts- Supporting customers' purchasing personnel and Hamilton Beach sales representatives by answering questions and resolving order issues- Communicating with our distribution centers to ensure proper shipment routing- Working within customers' web portals to communicate regarding order status and review operational performance metrics- Reviewing and implementing customer vendor guides for shipment compliance- Work with the US Finance Department to create monthly inventory reconciliation reports**Basic Requirements**:- A minimum of 3 years' experience working in a US based business handling order fulfillment and business-to-business customer service- Demonstrated ability to work in a fast-paced environment working with US based customers; bachelor's degree in supply chain management, business** **or analytics is desirable- The ability to work independently as well as part of a virtual team- Exceptional organizational, interpersonal and communication skills (both written and verbal)- Must be fluent in English with both verbal and written skillset- Proven computer literacy with MS Office products- Experience with an order management system is preferred- Knowledge of order processing and logistics processes for a consumer products company is a plus**Customer Replenishment Planner**Hamilton Beach Brands, Inc., Diseñador, comercializador y distribuidor líder de electrodomésticos y electrodomésticos, tiene una vacante como Customer Replenishment Planner.
Esta posición estará ubicada en nuestra oficina de la Ciudad de México y apoyará la operación de E.U.
contribuyendo al éxito de las operaciones de la empresa a través de una gestión eficiente de entradas de pedidos y un eficiente seguimiento de servicio al cliente.
**Las funciones del puesto incluyen**:Los Customer Replenishment Planners de Hamilton Beach Brands son el primer contacto de nuestro equipo de servicio al cliente de empresa a empresa que trabaja con Wal Mart de EE.
UU