-Who We Are at Confidential-Confidentialis trll stack marketplar the electrical services industry.
We believe that customers, technicians, and master electricians all deserve a better way to connect, so we built one.Our mission is to provide personalized, technology-empowered electrical servicr residential and commercial clients of all sizes.
Whether you-re re-wiring an outlet or working on new construction we have the most experienced and knowledgeable techniciar the job.
We-re looking to rapidly grow our team with values-driven, diverse, caring professionals to help us.-About The Role--Customer Confidential Specialists are responsibr owning the complete relationship with our clienom trst phone call to successful service completion.
Providing clients an empathetic space, collecting all necessary information appropriately triage each job, providing accurate estimates, and ensuring a seamless service Confidential.- You'll Do-- Create an exceptional experienr all incoming clients seeking services.
Help maintain an industry-best level of customer Confidential Manage and support the complete client experiencrst phone call to successful service completion Work closely with all internal teaom inventory to technician activation to create a seamless experienr all clients-- You'll Need-- Strong ability to convey empathy and the abilityto connect with clients on a professional level.
Strong verbal and written communication (English), and technicuency eme attention to detail and ability to obtain client information concisely, and in line with policies and procedures Uses effective approachr choosing a course of action or developing appropriate and/or reaching conclusions The innate ability to listen and assess client needs and information they're sharing Maintains high standards despite pressing deadlines; does work right trst time; corrects own errors; regularly produces accurate, thorough, professional work Comfort working in a startup environment and being part of creating processes and workflows, as well as assisting in any changes as the business scalesThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills requirr the position.
Confidentialis an equal opportunity employer that is committed to providing all employees with a work environmeee of discrimination and harassment.
We celebrate diversity and welcome applicanom every background and life Confidential.-Job Types--:Full-time, PermanentPay:$0,0.
$5,0.
per month