Customer Service Administrator

Detalles de la oferta

**PPG Industries**:**State of Mexico**:The** agreements coordinator **will be in charge of generating reports, sales analysis, monitoring commercial agreements and process improvements. You will report directly to the customer service chief. This position is based in Tultitlan, Estate of Mexico.**Key Responsibilities**- Review and manage purchase orders to ensure correct monitoring of the end-to-end process- Management of national supply clients such as PepsiCo, Cimesa, Besco and Samsung Korea as an international direct client.- Monthly sales reports, KPIs on customer service offer and proposals for improvement to business development.- Order invoicing and after-sales customer service.- Responsible for the creation and monitoring of new agreements for our clients.- Negotiation of the sale agreements, processing order delivery with logistics and distribution- Communication with different areas (customer service, finances, territory leaders, territory managers, directors)**Qualifications**- Bachelor´s degree in Administration or related- 1 or 2 years of experience in customer service or responsibilities mention above- Advanced level of English to communicate fluently.- Intermediate level of Microsoft excel (can maintain complex spreadsheets)- Desirable experienced in Oracle- Skills: negotiation, customer service, critical thinking, conflict resolution and communication- Availability to travel within the state of MexicoBenefits like pension plan, medical and life insurance, salary will be reviewed in the interview meeting.This job is hybrid based in Tultitlan, State of Mexico Site #LI-hybrid**About us**:**PPG: WE PROTECT AND BEAUTIFY THE WORLD****The PPG Way**Every single day at PPG:**We partner with customers to create mutual value.****We are "One PPG" to the world.****We trust our people every day, in every way.****We make it happen.****We run it like we own it.****We do better today than yesterday - everyday.**Benefits will be discussed with you by your recruiter during the hiring process.


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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