Customer Service Agent / Agente De Servicio Al

**About IntouchCX**

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world's most innovative brands.

**About the Job**

We are currently hiring full-time and part-time Inbound Customer Service Representatives at our state-of-the-art campus in Guadalajara!

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!

**Benefits of Working as a Customer Service Representative**:

- Great schedules
- Competitive salary - **Part time up to $13,000 MXN / Full time up to $18,000 MXN**:

- On Site Bonus
- Industry-leading benefits from day 1 - Legal benefits, food vouchers and savings fund
- Amazing career growth opportunities
- Paid in-person training

**Working as a Customer Service Representative, You Will**:

- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.

**Working as a Customer Service Representative, You Have**:

- Advanced English (80% spoken)
- Intermediate computer skills
- The ability to be consistently ready to work and on time as scheduled.
- **The understanding you will be working on-site at our state-of-the-art campus in Guadalajara.**

**Availability**:Full time and Part time (some shifts may depend on availability).

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to $18,000.00 per month

Expected hours: 40 per week

Work Location: In person