Customer Service Agent

This is an entry job position. If you love interacting with people, be a friendly voice, and are a great problem solver, this position is for you! The Customer Service Agent position plays a vital part in our company as they are the first impression on the phones for all our clients. Your duties will vary day to day and are essential to keep the company operating smoothly. Your responsibilities may include but are not limited to:**Major tasks**:- Answer all incoming calls of the main company line.- Identify the caller and the reason for the call to transfer to the right team member.- Contact all incoming leads interested in renting.- Schedule showings to potential tenants and answer all of their questions regarding leasing and guide them through the proper channels to be informed.- Input accurate notes on the Property Management Software.- Answer text messages through the chat system.- Once a month attend Podium After Hours.- Daily Zoom Meeting**Skills and Qualifications**:- Fluent English.- Adaptability.- Exceptional organizational skills.- Strong work ethic.- Excellent communication.- Call center experience is preferred.- Previous Property Management experience is a plus but not required.**Technical Requirements for the position**:- Computer with recent technology. Minimum requirements:- Intel i5 Processor or similar AMD.- 8 GB RAM.- Webcam and Microphone/Headset- Good internet speed:- 20 Mb download- 5 Mb upload**Please send your resume in English. Resumes in other languages will be automatically rejected.**Pay: $4,500.00 per week**Experience**:- Customer Service: 1 year (required)**Language**:- English (required)