Customer Service Agent

Call Center and Customer Support previous experience- Intermediate/Advanced English level**Sobre nuestro cliente**:This company provides advanced** **_customer service solutions and strategic business intelligence_**. Their talented and skilled team of agents in Mexico, they help their partners increase customer retention, sales, and increase market share.The company has been in operation and servicing clients with top quality customer care for over 30 years. They´re focused on providing high quality bilingual call and technical support 24/7 365 days a year.**Descripción**:- MS Office and database software skills (MS Teams, Excel and Word are a must)- Problem solving and critical thinking skills- Above average English grammar, spelling, and coherence skills- Typing Skills (Above 35 wpm)- Ability to multi- task, set priorities and manage time effectively- Speaking and listening skills**Perfil buscado (Hombre / Mujer)**:- Intermediate/Advanced English level (C1 and above written, Upper B2 and above spoken)- Full Availability- 18+ years and above- Ability to work on site- Communication skills- Previous call center experience (desired)- Exceptional recordkeeping and interpersonal skills**Qué Ofrecemos**:Law Benefits