Customer Service Agent

The function of the Customer Service Representative is to link the customer and our company, providing a great experience to our consumers.**RESPONSIBILITIES**- Enter customer orders (solve/get answers to ambiguities) in ERP / CRM software- Confirm order shipping date, location, time for delivery, and other inquiries, regarding his order.- Write proform invoices- Communicate discrepancies with customer order (credit, MOQ, price, locations, number of products)- Make sure orders are shipped; if not, verify why and when they will ship.**REQUIREMENTS**- Availability Monday- Friday 8 am to 6 pm- Bachelor's degree preferable, Unfinished ok, High school / Preparatoria - is a must.- Experience in customer service (Industry preferable/ Call Center Acceptable)- Good communication skills are needed for this position. (no slang)- Fluent in English is a requirement for this position (spoken/written)- Computer skills required. MacOS user level (preferable)- No transportation issues - have your own car (preferable).Tipo de puesto: Por temporadaDuración del contrato: 6 mesesSalario: $4,300.00 a la semanaHorario:- Turno de 10 horas- Turno matutinoPrestaciones:- Estacionamiento gratuito- Vales de despensaTipos de compensaciones:- Bono de permanenciaIdioma:- Inglés (Obligatorio)