Customer Service Agent - Mty

**We have an excellent job opportunity as Customer Service Agent****Requirements**:- Advanced English is Mandatory (you will have online test)- Education Mandatory: The Higher School Certificate / Desirable: Graduate from any stream- Health care experience preferred Customer Focus- Demonstrates a strong customer service orientation- Ability to read, write, and understand English fluently- Ability to type a minimum of 25 to 30 words per minute- Microsoft Office knowledge- Ability to handle difficult or irate customers effectively- Ability to set expectations and deliver information in a positive and articulate way- Investigates and takes action to meet customer's needs- Solves routine problems effectively, gathering the information necessary from the customer- Applies systematic approach to solving problems- Professional and positive in interactions with others and can establish rapport quickly**We offer**:- Major medical expense insurance- Life insurance- 3 weeks vacation from the first year- Food vouchers- + Legal benefits- Training- Growth within the company- Work Monday to Friday- Salary range $15,000 - $17,000 gross per monthWork location will be: Miguel Hidalgo y Costilla 330, Mirador, 64070 Monterrey, N.L.**Job Types**: Full-time, Permanent**Salary**: $15,000.00 - $17,000.00 per monthWork Location: One location