Customer Service Agent - Shift Work, Fully Remote

**About us**:If you love variety and challenges, then you belong with us!**Why PAJ?**- Dynamic & flat hierarchies in a familiar and warm environment- Your voice counts: You can play an active role in shaping PAJ- Varied daily work with new challenges and growing responsibilities- Stay healthy: We take care of your sports subscription- We support your studies/training with outstanding performance- 100% home office possible**The Individual**:- You are the friendly voice of PAJ, who informs our customers by telephone when their FINDERtriggers an alarm- You remain calm and empathetic in order to support the customer to be able to support the customerin an emergency- You also process written customer inquiries and find uncomplicated and customer-orientatedsolutions for all challenges- You carefully take care of the maintenance of our internal data system**We are covering 24/7 Customer Service, please find the shifts below**:Mon - Sun 8:00-16:30Mon - Sun 16:00-00:30Mon - Sun 00:00-8:30Shifts are rotating, with the shift plan known at least one month in advance.Do you want to bring customer service to life and keep improving with and for us? As unique as you, are ouropportunities to grow together. We invite you to discover a world where your talent will find a home.If you have any questions, please contact our recruiting team.**Experience**:- customer service: 1 year (required)**Language**:- Spanish fluently (required)- English fluently (required)Work Location: Remote