Customer Service Analyst

**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV****Solicita**:**Customer Service Analyst****Descripción y Requisitos****Requirements**:- Bachelor's degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience)- 4+ years (progressive) of professional experience encompassing many of the following fields - Customer Service, logistics, EDI functional analysis, and/or business process planning.- Broad knowledge in Customer Demand Analysis- Broad MPS skills and knowledge- Strong customer negotiations skills- Strong leadership skills- 4+ years of experience in the field of Supply Chain (particularly within the automotive or electronics industry)- Experience in the Automotive- Bilingual Spanish-English**Knowledge**:- Broad knowledge of overall business practices, demand forecasting, customer service, and inventory control- Proficient with Microsoft Office (e.G., Excel, Word, PowerPoint, Project etc.)- Solid organization and time/project management skills- Experience with SAP (experience with MM, SD, and PP)- Knowledge of automotive customers portals- Knowledge of IATF 16949 and ISO-9001 standards and requirements.- Procurement /materials planning experience is a plusPuesto: Analista**Información Adicional**- Tipo de contrato: Permanente- Salario: Negociable- Pais: MEXICO- Estado o Region: Chihuahua- Ciudad: Ciudad Juarez