Customer Service Assistant

DutiesThe CS Assistant is responsible for invoicing the entire machine installation and service assignments. They include compiling the service technician's travel expenses and additional expenses.
Additionally, the administrator fulfills a supporting function and thus carries out many different tasks such as:
Administrative office work.Handling of business trips, correspondence, etc.Filing (crane file, offers, orders file, warranty cases, etc.)Filling out the working hours reports of service engineers.Issuing warranties, goodwill, etc.Project closure - out-of-service, warranty, and goodwill projects.Working with internal software applications.Issuing applications and invitation letters.Preparation of certificates.Registration for and organization of trainings.Creating lists (phone list, on-call duties, organizational chart, vacation list, etc.)Administration and service entries.Procurement of office supplies.CompetencesCompleted education in a related field.English language proficiency for understanding documentation and communication.Minimum of 3 years of experience in a comparable position.Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karla Valeria Rivera Cedeno.
One Passion. Many Opportunities.


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