Customer Service Assistant / Hl

DescriptionAt Rapido Solutions Group we believe in challenging the status quo of what to expect from a nearshore solution.
Our main goal is to provide our clients with exceptional talent so they can save time and money and be able to scale their business efficiently and effectively.
We do this by creating a customized remote team based in Guadalajara.As a **Customer Service Assistant, **you will be providing customer service support and assistance to the Operations Department.- What you'll do in a typical week:_- Enters Orders Into Transportation Management Software- Accepts and Updates EDI tenders- Schedules pick-up and delivery appointments for select customers.- Assists with inquiries on load locations by tracking and tracing loads.- Creates and Updates a Tracking Report for an Enterprise Customer- Updating customer portals as needed.- Works on and assists with a variety of projects and other related duties as assigned.- Attends staff meetings and training programs.- Ability to achieve goals set forth by management.- Attends work consistently and punctually.
Requests time off per policy.Requirements