Customer Service Associate

Onboarding specialist back office (Similar to a customer service Role)

**Join us as an Onboarding Especialist!**

**Your responsibilities and functions would be**:

- Client Assesment and follow up
- Conduct initial interviews to understand the clients' needs and circumstances
- Seek potential clients through various channels to initiate consultations with the firm
- Ensure all client information is accurately entered into the firm's case management system
- Convience the potential clients to start the process with the firm
- Coordinate with attorneys, paralegals, and other legal staff to ensure that each new client is properly assigned and their case is handled efficiently from the outset

**What do you need?- Preferred**

Bachelor's degree in Communications, Business, Legal Studies, or a related field.
**Experience**: 2+ years of experience in a client-facing role, sales, customer service.

**What do we offer?**
Schedule 11:00 am - 8:30 pm CST Monday to Friday (1 hour lunch + 2 breaks)
Salary 16,000 mxn brutos + bonos.
Law Benefits
On Site Job
Weekends Off

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 al mes

Tipo de jornada:

- Lunes a viernes

Pregunta(s) de postulación:

- ¿How many years have you been working in customer service?
- ¿Have you ever Worked in sales? Describe
- ¿Are you able to cover the 11:00am to 8:30pm schedule?

Lugar de trabajo: Empleo presencial