.Are you passionate about food industry operation and collaborations strategy? Join our Customer Service and Logistics' team as a Customer Services & Collaboration Manager for our Walmart team Mexico. You'll be responsible for driving value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellanova teams and ensure Kellanova's is the "Best In Class Customer Service Supplier" by driving value creation.This role is located Queretaro, México and is a full onsite role.A Taste of What You'll Be Doing**Team Management**: Lead Customer interdisciplinary team to create joint value while improving service level and On-shelf availability and gross sales with customers.**Commercial Strategy**: Contribute to create commercial plans in collaboration with Customer Supply, customer development managers & demand planning area.**Service Level Agreements**: Responsible for service level (FR & OTIF), on shelf availability (OSA), phantom inventory (theory vs physical), days on hand dispersion, lost sell out and portfolio adherence.**Customer Service and Logistics**: Develop CS&L 3 year strategy plan as well as leads performacen program for Walmart and Sams.**Demand Planning**: Provides input to Demand planning through sell-out forecast assuring product availability and perfect store execution and reviews inventory.We're Looking for Someone With3-4 years of customer service and demand planning experience in similar positions.Bachelor's degree in logistics, distribution, international business or related areas.Conversational English.Budget Control experience, forecasting and negotiation.Customer development.Customer Planning and Forecasting as well as order management.Experience working with modern and traditional trade customers.What's NextIf you join our team, you'll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our benefits page & be sure to ask your recruiter for more specific information.Get to Know UsAt Kellanova, we are driven by our vision to be the world's best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.Kellanova's Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world's best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.What does it take to be the best? Someone like you