Customer Service

**This is a 100% Remote Position**California Intercontinental University (CIU) is a private accredited university that offers undergraduate and graduate degree programs with an emphasis on business and leadership.THE POSITIONAn Admissions Advisor consults with prospective students seeking to enroll in the University. Admissions advisors are well versed in the programs the University offers and in the enrollment process. The position requires that the Admissions Advisor follow up with students inquiring about the university.**Responsibilities**:- Follow up with student inquiries- Makes outbound calls daily to set appointments with prospective enrollees for interviews.- Works closely with an enrollment team and Financial Aid team to ensure prospective enrollees complete all required enrollment forms- Assists with the orientation of newly enrolled students to ensure a positive start to their educational experience with California Intercontinental University.- Accurately and completely explains educational programs, expected outcomes, student services, and financial consideration to prospective enrollees- Other projects or tasks as directed by the Director of Admissions.Minimum RequirementsReliable internet and laptop or desktop computer.Associates degree, or equivalent, or relevant work experience.Preferred: Bachelor's or Masters Degree, and 2-3 years of experience in sales or business development, experience with university admissions.- This is a 100% remote position, and it is an opportunity to join a team of professionals advising students all over the world. You will work with a supportive and professional team that is focused on your success and student success.COVID-19 considerations:California Intercontinental University is committed to the health and safety of all its team members and is a remote-first organization. Team members are afforded the flexibility to work from home, reporting virtually to the headquarters in Irvine CA.