Important Company in the Food Manufacturing Sector, request _**CUSTOMER SERVICE**_**JOB SUMMARY**Guarantee and efficiently follow order entry process to supply in timely manner customer requirements**PROFILE**- 2+ years of experience in a Customer Service role- Manufacturing industry experience preferred- Previous SAP experience Advanced- Advanced English skills- Advanced excel**KEY RESPONSIBILITIES**- Enter a high volume of incoming orders into the SAP system accurately and promptly- Follow orders through the system from the time of order entry through invoicing- Manage and determine the appropriate method of order entry and shipment for accuracy and customer satisfaction- Provide accurate and timely communication, including written correspondence, telephone, and electronic exchange to all customers (internal and external)- Negotiate with Planning and Distribution for product availability and, if necessary, expedite shipments and coordinate back orders- Takes responsibility for errors and initiates actions to prevent reoccurrence- Establish and maintain productive working relationships with customers, co-packers, and all internal departments- Investigate customer complaints regarding services, billings, and issues, resulting in the appropriate resolution and corrective action for both the external customer and intern.- Utilize all available data sources to implement the most efficient and cost-effective logístical process for delivery of product to external customer**OFFER**- 100% nominal salary- Superior Benefits of law- Hybrid WorkTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $20,000.00 - $25,000.00 al mesHorario:- DiurnoPrestaciones:- Horarios flexibles- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPregunta(s) de postulación:- ¿Cuál es tu nível de manejo en SAP?Idioma:- Inglés avanzado (Obligatorio)