Customer Service

**Descripción y Requisitos***:**Customer Service Rep**:** Qualifications**:

- Bachelor's degree
- Advance Microsoft office
- Advance knowledge of OTP, SFR, AWSD, backorders
- VISTA
- MAPICS
- English 70%

**Essential Functions**
- Help customers with questions and provide response regarding of expedite requests, cancellations, orders on hold, do not ship before request, ship date inquiries/changes, ship short request, change notice approval, replacement order, etc.
- Manage the VIP accounts
- Assist the production meetings to communicate any expedite orders
- Review the aging orders with planning department

This position is Hourly (Indirect)

Puesto: Servicio al cliente
- **Información Adicional**: Tipo de contrato: Permanente
Salario: $19,000.00 Pesos

Pais:MEXICO
Estado o Region: Chihuahua
Ciudad: Ciudad Juarez