Customer Service

**Descripción y Requisitos***:**Customer Service Rep**:** Qualifications**:- Bachelor's degree- Advance Microsoft office- Advance knowledge of OTP, SFR, AWSD, backorders- VISTA- MAPICS- English 70%**Essential Functions**- Help customers with questions and provide response regarding of expedite requests, cancellations, orders on hold, do not ship before request, ship date inquiries/changes, ship short request, change notice approval, replacement order, etc.- Manage the VIP accounts- Assist the production meetings to communicate any expedite orders- Review the aging orders with planning departmentThis position is Hourly (Indirect)Puesto: Servicio al cliente- **Información Adicional**: Tipo de contrato: PermanenteSalario: $19,000.00 PesosPais:MEXICOEstado o Region: ChihuahuaCiudad: Ciudad Juarez