Customer Service

**Essential Activities**- Process all site's Sales Orders (SOs) received from Sales Representative.- Follow up with US Warehouse on pending SOs to be picked up, together with new BOL's need to be received.- Track carrier guides/tracking for orders shipped and received.- Accurate documentation of each SO in SFIS.- Maintain Inventory accuracy and report discrepancies.- Create reports in a daily, weekly and monthly basis to management.- Communicate internally with Quality team on every quality issue and provide resolution to customer.- Engaging in active listening with callers, confirming and/or clarifying information and assists in the resolution of concerns.- Program with Sales Rep on order's transfer based on priorities and requirements.- Other duties as assigned.**Qualifications**- University graduate or equivalent, Technical Career also acceptable,- Minimum of six months customer interaction work experience,- Available to work flexible hours within operations schedule,- Proficient in Microsoft Outlook and general computer software,- Excellent written and verbal communications skills; communicate effectively(clearly, concisely and professionally)- Must be fluent in English (> 85%)- Strong customer service skills- Ability to work well under pressure- A team player able to work effectively in a team fostered multi-tasking environment.**Job Type**: TemporaryContract length: 4 months**Salary**: $30,000.00 per monthWork Location: In person