Customer Service

**EATON CDPA****Solicita**:**Customer Service****Descripción y Requisitos****Customer Service Rep Hourly*****Qualifications**:- Bachelor's degree- Advance Microsoft office- Advance knowledge of OTP, SFR, AWSD, backorders- VISTA- MAPICS- English 70%**Essential Functions**- Help customers with questions and provide response regarding of expedite requests, cancellations, orders on hold, do not ship before request, ship date inquiries/changes, ship short request, change notice approval, replacement order, etc.- Manage the VIP accounts- Assist the production meetings to communicate any expedite orders- Review the aging orders with planning department- this position is hourlyPuesto: Servicio al cliente**Información Adicional**- Tipo de contrato: Permanente- Salario: $20,000.00 Pesos- Pais: MEXICO- Estado o Region: Chihuahua- Ciudad: Ciudad Juarez