Customer Service

**Company Description** Work #LikeABosch**

Our strategic objective is to create connected solutions, improving the quality of life worldwide. Let's grow together, enjoy more, and inspire each other.
- **Reinvent yourself**:At Bosch, you will evolve.
- **Discover new directions**:At Bosch, you will find your place.
- **Balance your life**:At Bosch, your job matches your lifestyle.
- **Celebrate success**:At Bosch, we celebrate you.
- **Be yourself**:At Bosch, we value values.
- **Shape tomorrow**:At Bosch, you change lives.

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years hasbeen distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people.

Powertrain Solutions is a provider of diversified powertrain products and solutions in our three market segments Electric Vehicles (EL), Passenger Cars (PC), and Commercial Vehicles / Off-Road (CV/OR) - from gasoline and diesel injection to electric drives with battery and fuel cell technologies.

88,000 associates in 27 countries and more than 90 locations worldwide are playing their part in the successof Powertrain Solutions.
- Analysis of the customer releases, EDI 830,862,850, JIT /RAN's
- Follow up 100 % about deliveries on time, ASN, Paperwork, System communication according customer expectations or rules (Example: Ford CMMS, DDL, etc.)
- Make a prognosis for the next 24 months, using customer EDI, PVA, Forecast of sales )
- Follow up in the internal KPI's as Inventory levels, Logistic Cost, Delivery Performance internal and External.
- Create a Shipment plan according customer demand and follow up with Warehouse team for on time shipping.
- Align with production plants their Shipment plan according to customer needs.
- Acknowledge about ECR's, break points an SOP for new models or projects.

**Qualifications**
- English advanced
- SAP desirable
- Customer portals desirable (Ford, GM, Stellantis, Volvo, Caterpillar)
- Problem solving.
- Organization

**Additional Information**
Get to know more about how we work at Bosch and our new open positions on our social networks:

- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México