Customer Service

Provide high level Customer Service; making sure customer needs are taking care off
- Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company) status, updates, etc.
- Follow up on Customer orders, providing efficient information to each order to the team and Customers
- Update each order in a daily basis with notes, notifications, etc., in our Quick Base system (will get train to use system)
- Follow up on and update shipping, provide customers with status on Customer Service Orders (CSO) and work orders (WO)
- Maintain diplomacy and tact while dealing with upset or escalated callers

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $3,800.00 - $4,000.00 a la semana

Horario:

- Diurno

Prestaciones:

- Bebidas gratis
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Programa de referidos
- Teléfono de la empresa
- Uniformes gratuitos
- Vales de despensa

Tipos de compensaciones:

- Bono de asistencia
- Bono de permanencia
- Bono de puntualidad

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial