Customer Service Engineer

Customer Service Engineer
Empresa:

Borgwarner


Detalles de la oferta

.Ciudad Juárez, ChihuahuaJob Responsibilities- Be the Voice of Quality- Program Management (APQP)- DFMEA/PFMEA, PCP, PFD- Lead, create and submit the PPAP- Ensure the Company processes, standards and program specific requirements are implemented and followed.- Obtain/cascade customer specific requirements for program and convert them into deliverables for the project team.- 100% ownership of driving APQP 8D's as they arise- Understand Systemic failure Lessons learned, from read across, and Warranty data.- Champion the culture of Continuous improvement throughout the APQP- Monitor program KPI's with program team and initiate actions if necessary- Lead audits on local programs and develop corrective actions for the teams (Pre/post gate reviews, Launch audits, VDA, WeAR)- Escalate program Quality Risks into the appropriate organization- Ensure the discipline in the program team that ALL program deliverables of the PDP/APQP are available on time.- Be an active leader/contributor to the program team- Responsible for regular updates to the Program Manager, Plant Manager, and/or Customer on the project status- Be in constant contact with Customer Quality Engineer and Warranty engineer to learn risks in the field for "lessons learned" to carryover.- Responsible to assist, track and monitor any product teardowns during the program developmentQualifications/Requirements/Experience- Bachelors degree in Engineering preferred (Master's degree will be valued)- Practitioner's knowledge of the Quality Core Tools (APQP, D/PFMEA, PCP,s SPC), and the methodology- Strong analytical and problem solving skills- Product Life cycle experience (e.G. as a member of launch team)- Familiar with BW Customer Specific Requirements for Critical and Specific requirements.- Have excellent communication and negotiation skills with the ability to build consensus and sell ideas at all levels.- Ability to read and interpret Mechanical drawings- Understand measurement techniques (CMM, Contour graph, gaging, Go/No-Go)- MS - Office Computer strength- Organized, and able to create tracking information for presentation- Work well in team with the goal of successful launchCore Competencies- Customer Focus- Decision Quality- Priority Setting- Drive for Results- Problem Solving- Interpersonal Savvy- Conflict Management- TeamInternal Use Only: SalaryGlobal Terms of Use and Privacy StatementPlease access the linked document by clickinghere,- Career Scam Disclaimer:_- BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner


Fuente: Jobtome_Ppc

Requisitos

Customer Service Engineer
Empresa:

Borgwarner


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