Customer Service Front Office Agent

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.**Do you dare to make an impact?****YOUR ROLE**:- A Customer Service Office representative deals with customer needs as first point of contact- Strives for excellent customer service delivery- Is responsible for Key Accounts / Customers- Maintains detailed and up-to-date knowledge of the company's products and service- Follows up incidents during logistics with customers**YOUR SKILLS**:- At least 3 years of experience in Customer Service, ideally in Logistics- Experience in being the direct contact with the customer and problem solving skills- Advanced English level (Able to have a fluid conversation)- Previous experience working for Customer Experience, Retention, and Satisfaction- SAP Order Management / Oracle orHenkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.**JOB ID**: 22041312**Contract & Job type**: Full Time, Regular