Customer Service Manager - Foránea

Descripción y detalle de las actividades- Address and resolve customer complaints or concerns in a professional and timely manner.- Manage day to day client communication and ongoing relationships as it related to current, new and upcoming projects.- Maintain a high level of company product knowledge to effectively answer customer queries.- Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions.- As necessary, visit clients, attend trade shows and other industry events on networking and relationship- building opportunities.- Collaborate with other team members and departments to ensure customer satisfaction.Experiência y requisitos**Skills**- Clear communication.- Positive attituded.- Adaptability.- Conflict resolution.- Confidence.- Team leadership.- Creativity- Empathy- Patience.
**Requirements**:- 5 years of experience in customer service.- Full time availability.- Computer skills.**Languages.
**- Spanish- Advance English levelBeneficios- Beneficios de acuerdo a la LFT- Bono de puntualidad y asistencia- Vales de despensa**Número de vacantes** 1**Área** Operaciones**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Horario**- Tiempo completo- Lunes a viernes**Estudios** Carrera con título profesional**Inglés**Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** Si