DescriptionManage, organize and plan customer packaging material demand by allocating the purchase orders or their forecast from their placement for production within SIG production plants to the delivery to the customer or the local stock replenishment the client, guaranteeing compliance with the established delivery dates and quantity fullfilment of materials. Responsible for customer service metrics Fill Rate% and On time%- Entering customer orders or demands in SAP- Checking plausibility and alignment with customer regarding the real demand (volume and timing)- Checking all customer materials with in the daily routine- Reconcilement of confirmed orders in regards of production and delivery- date and in case of discrepancies coordination and alignment of solution with customer, Logistics Team and Cluj Order Center Team.- Run escalation process if no agreement can be found.- Date / Order confirmation to customer, tracking and creation of order on hands and stock lists.- Active managing all customer materials updating the new designs and informing of deactiving the old versions.- Coordination of order releases with dispatch - priority lists- Tracking of sleeves and cylinders stock and if required discussion with the customer for delivery/scrapping.- Manage the relationship with Cluj Order Center Team and other sourcing sites.- Issue goods (PBDs) in SAP.- Follow up on time materials deliveries with the Logistics team.- Responsible to report Orders Delay Status report and Open Orders report on a weekly basis in order to follow up the sleeves budget accomplishment. If necessary lead weekly meetings.- Collaboration in the monthly review of the local Forecast with Sales Team**Requirements**:Bachelor in Administration or Industrial Engineering.Experience at Demand Planning at least for 2 years.Advanced use of SAP and Excel (pivote tables and stadistics)2 years