Customer Service & Planning Supervisor

Responsible for maintaining direct contact with the customer and following up on their needs; In order to establish in conjunction with production and materials planning, the most appropriate manufacturing strategy that guarantees compliance in time and form with customer demand and compliance with inventory level objectives.- Administration and control of customer demand.- Preparation and Communication of the shipment plan to the client.- Support on Sales Budget/Forecast preparation.- Preparation and follow-up close to the fulfillment of production orders.- Assurance of compliance with the shipping windows.- Administration and Maintenance of the respective modules in the company's business system (ERP) / Correct data integration- Billing to clients.- Delivery score objective assurance with all clients.- Customer packaging return assurance.- Appropriate coordination of engineering changes to ensure compliance with customer requirements.- Maintenance of warehouses for finished product.- Compliance with the objectives established in the performance metrics related to the aforementioned tasks.- Incorporates the tools and principles of standardization, 5S's, TPM, poka-yokes and continuous improvement into their work.- Recognize staff in charge for safe behaviors and provide feedback for unsafe acts.Internal Use Only: SalaryGlobal Terms of Use and Privacy StatementPlease access the linked document by clickinghere,- Career Scam Disclaimer:_- BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner's website to verify the authenticity of any employment opportunities._