**PLASMAN****Solicita**:CUSTOMER SERVICE & PLANNING SUPERVISOR****Descripción y Requisitos****Descripción y Requisitos****PRINCIPAL RESPONSABILITIES**:- Implement and manage the process fully integrated with planning that incorporates capacity planning, scheduling, inventory, material and associated with any cost involve- Performs Analysis for the customer demand in a monthly and quarterly basis to ensure the sales target- Backlog & OTTR- Coaching team members- Monitor back log report to ensure 100% on-time delivery, provide and follow up recovery plan to customers when required and proactively identify and address any issues.- Performs Analysis for the customer demand in a monthly and quarterly press load basis to ensure the sales target.- Prepares, coordinates, and monitors the weekly and monthly production plan based on customer requirements, always seeking the optimal use of resources - personnel, machinery, raw materials, etc., the appropriate manufacture of the product and complete satisfaction customer, supervision of the customer service area**REQUIREMENTS**:**EDUCATION**- Engineering/ Bacheelor Degree**EXPIRENCE**- Supply Chain 5 years expertise (MPS, Planning, Purchasing,Customer Service, Production & Shop Floor control**KNOWMENTS**- Working knowledge and understanding of ERP/MRP systems. (ORACLE, SAP, EPICOR, etc.).- Excel reporting knowledge (Pivot tables, Vlook Ups etc).- High level materials related fields skills- Team player and member, focus on results, communication skills, customer focus, and high commitment.- Responsive, Independent, Self- starter, hard-working and able to work under pressure.**SKILLS**- Leads by example and motivates people to create a challenging, empowering, and collaborative working environment to ensure site goals and objectives are met.- Excellent communication and strong negotiation experience with raw material supplier issues.- Ability to demonstrate solid written and oral communication skills in both Spanish and English language.Customer Service oriented- Strong and aggressive achievement of desired goalsPuesto: Administracion**Información Adicional**Tipo de contrato: PermanenteSalario: NegociablePais: MEXICOEstado o Region: ChihuahuaCiudad: Ciudad Juarez