Customer Service / Receptionist (Home Office)

**Description**:**Gordian Staffing, A New Way of HR**Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions remotely. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.- Get to know our customer:_Connecticut-based company which provides the people, process, and technology to service condominium associations, boards, and unit ownersWe are looking for an Customer Service / Receptionist to support the following activities:- This person will be the first point of contact in the company. They will answer all the phone calls and escalate when needed.- Answer basic homeowner questions and post them in the CRM system.- Data entry in CRM or Property Management software.**Requirements**:- 1 year of experience in customer service.- Tech savvy.- Strong writing skills.- Strong abilities to de-escalate phone calls.- Be able to handle difficult customers.- Accent level 1 preferred.**We offer**:- Competitive Salary (According to experience)- Law benefits- Remote Work- Work Stability- Computer equipment- Major medical insurance- Christmas bonus of 30 days (Aguinaldo)After the 3-month probation contract, we add the following:- Minor medical insurance (Clinic may vary according to your city)- Food vouchers (10% of the gross salary)- Restaurant tickets ($2,000 pesos)- Saving fund (8% of the gross salary)