.**Immediate Opportunities: Full-Time Customer Service - HIGH LEVEL OF ENGLISH REQ.**- **Starting $144,000 - $205,000 MXD Annually**:- **Remote, Work From Home Position**:- **Monday - Friday, Full-Time**:- **Opportunities for growth into management roles after 6 months****Job Title**: Customer Service - Remote**Type of Position**:Full-Time**Hours**:Monday - Friday, 8am - 5pm local time (MDT)Interstaff LLC is a global staffing company that helps American businesses find international talent to work remotely for USA offices. Our client, Ship A Car Direct has written the following job description.**About Us**:Our company, Ship A Car Direct is one of the fastest growing car-hauling & transportation companies in the United States. Our business is known for helping our clients successfully and safely transport their vehicles cross-country, while also providing top-tier protection and customer satisfaction guarantees. Our track record as a car-hauler & transportation company has made us one of the most well-known services in California.**Duties and Responsibilities**:- **Near perfect level of English required (C1+ minimum).**:- Will handle **high-volume inbound customer calls** to answer questions and provide updates on shipments while maintaining top-tier customer satisfaction- Will handle **customer complaints & solve issues** between the customer and the company- **Call & follow up on leads** provided by company during low volume call periods- **Fill out reports** during low volume call periods- Follow up on appointments that did not show or were not closed- Make outbound cold calls to prospect new clients- Build and develop relationships with customers and potential new customers based on trust and respect- Liaise between the customer and internal teams- Resolving complaints and preventing additional issues by improving processes- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis- Maintain professional relationships with coworkers and managers- Other duties as required by management**Experience**:- **Experience in customer service or tele-performance required (1 year minimum)