Customer Service Rep - Centec Iii Manufacturing, Ramos Arizpe, Coahuila, Mexico

Position Summary:We need a responsible, proactive and goals-oriented person to provide excellent service to our customers, ensuring they receive the correct part at the correct time and quantity.Your Role:Handling customer requirements information.Harmonizing customer needs against Aptiv interests.Scheduling and following customer shipments based on established routing instructions.Coordinating expedited freight for optimal time and cost.Following critical part numbers.Providing effective care and communication with customers.Following up on shipping discrepancies.Validating and adjusting customer requirement variations (increases & decreases).Communicating timely with manufacturing plants.Your Background:Education: Bachelor's Degree in Industrial, Business Administration, Logistics, or International Commerce.2+ years' experience in the automotive industry and logistics.90% English proficiency (written and verbal).Basic knowledge in SAP, Microsoft Office (preferably intermediate to expert knowledge in Microsoft Excel).Preferred Qualifications:Problem-solving skills.Ability to work effectively with people at all levels in an organization.Ability to lead customer meetings independently.Ability to communicate complex ideas effectively in English and Spanish, both verbally and in writing.Strong results orientation and execution characteristics.Ability to effectively organize, prioritize, and accomplish multiple conflicting tasks, make intelligent, timely decisions, and solve problems independently.Ability to work under pressure.Negotiation skills to interact with end customers daily.Aptiv Rewards & Advantages:Competitive compensation package.Learning, professional growth, and development in a world-recognized international environment.Recognition for innovation and excellence.Opportunities to give back to the community.Meaningful work that makes a difference in the world.#LI-ME1Privacy Notice - Active Candidates: https://www.Aptiv.Com/privacy-notice-active-candidatesAptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.#J-18808-Ljbffr